Part 1 of building the platform's most powerful agent — the Enhanced agent. Its identity on the General tab, and the two things that set it apart from a standard voice agent: Multi-language mode (detect the caller's language and auto-switch mid-call) and multi-vendor voice on the Speak tab (choose ElevenLabs, Cartesia, or Deepgram from a 12,000+ voice library, with fine-tuned phone-tuned settings).